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The Dos And Don’ts Of Hiring An International Moving Company

Written by David Mac

June 15, 2023

Are you planning to move abroad for work or personal reasons? If so, you will likely need to hire an international moving company to help with the logistics of your relocation. However, choosing the right company can be a daunting task, especially when dealing with different languages, cultures, and regulations. To ensure a smooth and stress-free transition, it is crucial that you follow some dos and don’ts when hiring an international moving company.

Firstly, you need to identify your needs and budget before contacting any potential companies. This will help you narrow down your options and avoid unnecessary expenses.

Then, you should research each company thoroughly by checking their reputation, credentials, and experience in handling international moves. Don’t just rely on online reviews or advertisements; ask for referrals from friends or colleagues who have gone through similar experiences.

Once you have shortlisted a few candidates, request quotes from them and compare prices based on the services offered. Remember that the cheapest option may not always be the best one if it compromises quality or reliability.

Identify Your Needs and Budget

Before you start searching for an international moving company, it’s important to identify your specific needs and budget to ensure a successful and cost-effective relocation. Ask yourself questions such as: What items do I need to move? Do I require packing and unpacking services? Will I need temporary storage?

By answering these questions, you can determine the services you need from a mover. Additionally, it’s essential to establish a budget that aligns with your financial capabilities. Moving internationally can be expensive, so having a clear idea of what you can afford will help narrow down your options.

Once you’ve identified your needs and budget, it’s time to research potential movers thoroughly. Look for companies with experience in international moves and check their reputation by reading online reviews or asking for references. Consider getting quotes from at least three different companies before making a decision.

The cheapest option may not always be the best choice if they don’t offer all the services you require or have a poor track record of customer satisfaction. Ultimately, finding the right international moving company takes time and effort but is crucial in ensuring a smooth transition into your new home abroad.

Research Potential Companies

When researching potential international moving companies, it’s important to check for proper licensing and insurance. This ensures that they’re operating legally and will be responsible in case of any damages or accidents.

Additionally, reading reviews from previous customers and getting referrals from trusted sources can give you a better idea of the company’s reputation and level of service.

Remember to prioritise due diligence to avoid any potential issues down the line.

Check for Proper Licensing and Insurance

Make sure you’re protected by checking if the international moving company has proper licensing and insurance. This is important to ensure that your belongings are covered in case of any damage or loss during the move.

Before hiring a moving company, make sure to ask for proof of their licence and insurance certificates. Verify that these documents are valid and up-to-date. An unlicensed or uninsured moving company may offer cheaper rates, but it’s not worth risking the safety of your possessions.

In case of damage or loss, you’ll have little to no legal recourse without proper licensing and insurance. So always make sure to do your due diligence before hiring an international moving company. This can save you from potential disasters down the line.

Read Reviews and Get Referrals

To get an idea of the quality of service, take a look at online reviews and ask friends or family members for referrals – this can give you a clearer picture of what to expect and help you avoid any potential surprises.

When reading reviews, keep in mind that some may be biased or fake, so it’s important to read multiple sources. Look for patterns in the comments – are there consistent complaints or praises? This can help you gauge the overall satisfaction level of previous customers.

Additionally, don’t hesitate to ask for referrals from people you trust. If someone had a positive experience with a particular international moving company, they’ll likely be more than happy to recommend them.

It’s also helpful to ask specific questions about their experience – were there any issues during the move? How was communication with the company?

Getting firsthand accounts from people you know and trust can provide valuable insight into what working with a particular company is really like.

Request Quotes and Compare Prices

Before diving into hiring an international moving company, it’s important to understand the significance of requesting quotes and comparing prices. While it may seem like a tedious task, taking the time to get multiple quotes from different companies can save you a significant amount of money in the long run.

When requesting quotes, be sure to provide as much detail as possible about your move – including the destination country, size of your shipment, and any additional services you may require.

Once you’ve received several quotes, take the time to compare them carefully. Don’t just look at the overall cost – consider what’s included in each quote. Are there any hidden fees or charges that weren’t mentioned upfront? Is insurance coverage included? Will they be able to accommodate any special requests or requirements you may have?

By taking all of these factors into consideration, you’ll be able to make an informed decision about which international moving company is right for your needs and budget.

Understand the Contract and Terms of Service

Understanding the contract and terms of service is like reading a map before embarking on a journey – it ensures a smooth and safe ride. Before signing any document, make sure to read everything carefully, understand the language used, and ask questions if necessary.

The contract should include all the details about the moving process, including but not limited to the services that will be provided, the timeline, insurance coverage, and pricing. Make sure that you agree with all the terms before signing anything.

If there are any discrepancies or unclear provisions in the contract, don’t hesitate to seek clarification from your moving company. It’s essential to have everything in writing as this serves as proof of what was agreed upon by both parties.

Remember that once you sign the contract, you’re legally bound by its terms and conditions. Therefore, take your time to review it thoroughly and ensure that you fully understand what you’re agreeing to.

Prepare for Moving Day

Now that you’ve got a good understanding of the contract and terms of service, it’s time to prepare for moving day. This is where the actual physical process of relocating your belongings takes place, and it can be a stressful experience if not properly planned for.

To ensure a smooth transition on moving day, make sure you communicate clearly with your international moving company about any special requirements or instructions you may have. They’ll likely provide you with a specific timeline and list of tasks to complete before they arrive. It’s important to follow these instructions carefully to avoid any delays or complications on the day of your move.

Additionally, it’s recommended that you arrange for someone to be present at both the pickup location and delivery destination to oversee the process and answer any questions that may arise. By taking these steps, you’ll be well-prepared for your international move and can rest assured knowing that everything is in good hands.

Follow Up and Provide Feedback

After the move, it’s important to follow up with the moving company and provide honest feedback to help improve their services.

You can reach out via phone or email to express your satisfaction or any concerns you may have had during the process.

By doing so, you’re helping the company better serve future customers and ensuring a smoother moving experience for everyone involved.

Follow Up with the Moving Company After the Move

Once the move is complete, it’s essential to keep in touch with the international moving company to ensure all loose ends are tied up and any issues can be addressed promptly.

It’s a good practice to follow up with the movers within a few days after the delivery to confirm that everything arrived safely and without damage. If there are any problems, make sure to document them thoroughly and notify the moving company immediately.

Additionally, it’s important to check your contract for any guarantees or warranties offered by the movers. For instance, some companies offer a period of free storage if your new home isn’t ready yet. Others may provide insurance coverage for lost or damaged items during transit. Whatever the case may be, make sure you understand what you’re entitled to and take advantage of those benefits if needed.

Finally, don’t forget to leave feedback about your experience with the moving company on their website or review platforms so that other people can benefit from your insights.

Provide Honest Feedback to Help Improve Their Services

You can really make a difference by providing honest feedback to the movers, helping them improve their services and ensuring that future customers have an even better experience.

When you provide feedback, be specific about what you appreciated and what could be improved. If there were any issues during the move, let the company know how they could have handled it better.

It’s also important to mention any particular movers who went above and beyond or stood out in a positive way. This helps management identify top performers and recognise their hard work.

On the other hand, if there were any negative experiences with specific movers, don’t hesitate to mention them as well. Your honest feedback can help improve training and ensure that all employees are providing consistent quality service in the future.

Frequently Asked Questions

What are some common challenges people face when hiring an international moving company?

You may face challenges such as unfamiliar regulations, language barriers, and hidden fees when hiring an international moving company. It is important to research thoroughly and communicate clearly with the company to ensure a successful move.

How can I ensure that the company I hire has experience with the specific country I am moving to?

To ensure the moving company you hire has experience with your destination country, ask for references from previous clients who have moved to the same location. Check if they have local partners and understand customs regulations.

What happens if my belongings are lost or damaged during the move?

If your belongings are lost or damaged during the move, immediately notify the moving company and file a claim. The company should have insurance to cover any losses, but it’s important to read their policy beforehand.

Are there any hidden fees or charges I should be aware of when hiring an international moving company?

Be aware of hidden fees when hiring an international moving company. These may include customs charges, storage fees, and additional services. Ask for a clear breakdown of all costs before signing any contracts.

How can I make sure that the company I hire is trustworthy and reliable?

To ensure trustworthiness and reliability, do your due diligence. Check the company’s licensing, reviews, and references. Don’t jump at the lowest price; it may be a red flag for poor service. Trust but verify.


When it comes to hiring an international moving company, making the right choice is crucial. For a reliable and hassle-free experience, contact Reliable Removals today at 01268 205 010 or request a callback.


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